Help Center

Find answers to common questions and get help with BlockRaise. Browse our FAQ or contact support if you need assistance.

Quick Help

Getting Started

New to BlockRaise? Start here

Troubleshooting

Common issues and solutions

Contact Support

Get help from our team

Popular Topics
Getting Started
Basic questions for new users

Troubleshooting
Common issues and their solutions

Contact Support
Get help from our support team

Email Support

support@blockraise.com

Send us an email with details about your issue. Include your wallet address, transaction hashes, and screenshots if applicable.

Community Forum

Join our Discord

Connect with other users and get help from the community. Share your experiences and learn from others.

Before Contacting Support

What to Include:
  • • Your wallet address
  • • Transaction hash (if applicable)
  • • Campaign address (if applicable)
  • • Steps to reproduce the issue
Response Time:
  • • Email: 24-48 hours
  • • Urgent issues: Check Discord
  • • Testnet issues: Usually quick
  • • Mainnet issues: Priority support

Can't find what you're looking for? Check our documentation or tutorials.

DocumentationTutorials